GetCallers
Quality Assurance • As low as $5/hr • Mystery Shopping

Audit Your Front-Line Experience with Phone Mystery Shopping

Phone mystery shopping to audit branch sales quality, script adherence, and customer experience.

+1 (855) PAY FIVE
4.9/5 No long-term contracts
GetCallers by the numbers
75%
Avg. Payroll Cost Reduction
3,800+
Satisfied Customers
24/7
Live Call Coverage
48hr
Avg. Onboarding Time
★★★★★(2,638+ Reviews)Trusted by 3,800+ satisfied customers, including:
kw
KELLERWILLIAMS
FAMILY FIRSTLIFE
RE/MAX
C21
CENTURY 21Real Estate
Jeep
vGrubsvGrubs
Sotheby'sInternational Realty
kw
KELLERWILLIAMS
FAMILY FIRSTLIFE
RE/MAX
C21
CENTURY 21Real Estate
Jeep
vGrubsvGrubs
Sotheby'sInternational Realty
kw
KELLERWILLIAMS
FAMILY FIRSTLIFE
RE/MAX
C21
CENTURY 21Real Estate
Jeep
vGrubsvGrubs
Sotheby'sInternational Realty
State Farm
BERKSHIRE HATHAWAYHomeServices
eXp
REALTY
FARMERSINSURANCE
Allstate
NYL
NEW YORK LIFEThe Company You Keep®
CHRYSLER
State Farm
BERKSHIRE HATHAWAYHomeServices
eXp
REALTY
FARMERSINSURANCE
Allstate
NYL
NEW YORK LIFEThe Company You Keep®
CHRYSLER
State Farm
BERKSHIRE HATHAWAYHomeServices
eXp
REALTY
FARMERSINSURANCE
Allstate
NYL
NEW YORK LIFEThe Company You Keep®
CHRYSLER
Quality Assurance Workflow Optimization

Evaluate your front-line customer experience. Our phone mystery shopping callers test your store locations, franchise branches, or competitor teams, scoring call handling, phone etiquette, and sales pitch compliance.

Phone mystery shopper audits
Script & protocol compliance scoring
Competitor secret shopping
Audio call recordings & transcripts
Simple, Fast Onboarding

How Mystery Shopping Works

From discovery to daily output in under 48 hours.

01

Tell Us What You Need

Share your workflow, tools, and goals on a quick discovery call. We map the exact tasks to hand off.

02

Get Matched in 24–48 Hours

We pair you with a vetted, English-fluent specialist trained on your software and brand script.

03

Scale On Demand

Pay weekly from $5/hr, ramp up or down anytime, and watch the daily reporting roll in.

Instant Lead Estimator

How Many Leads Could Mystery Shopping Generate?

Slide the dials to match your team size and calling hours. Each agent dials about 10 names per hour - we show the list size you need to supply and a best-to-worst lead range based on your list quality.

1 agent
40 hrs
20 (Part-time)40 (Full-time)50 (Extended)
$500
$100$1,000$5,000

Based on ~10 calls per hour per agent with client-supplied, high-quality. Worst case: 1 lead per 14 calls. Best case: 1 lead per 10 calls. Your results depend on list quality, script, and industry. Estimates are conservative.

You supply the list. We recommend dialing from your own CRM data or a vetted, opted-in list so your agent calls good-quality names - not generic, burned-out data. Better list quality means more leads per dial.

Your Estimated Results
Compare to in-house hiring
Calls / Week
400
Names to Dial / Mo
1,732
Leads / Month
Worst Case
124
-
Best Case
173
Appointments / Month
62
-
104
Pipeline / Month
$9,279
-
$20,784
Monthly Cost
$866
Est. ROI Range
10.7x - 24x

No long-term contracts. Cancel anytime. From $5/hr per agent. You supply the list.

Why Scale with GetCallers

The Mystery Shopping Difference

01

Uncover Staff Training Gaps

Identify exact weak points in call handling across branches.

02

Monitor Franchise Standards

Ensure brand consistency across all regional locations.

03

Competitor Pitch Benchmarking

Learn how competitor sales teams handle objection handling and pricing.

The Real Cost of Doing It Yourself

In-House vs. GetCallers

Factor
Hiring In-House
With GetCallers
Fully Loaded Cost
$25–$35 / hour + benefits, PTO, equipment
From $5 / hour, all-inclusive
Time to Productive
3–6 weeks of recruiting & onboarding
Matched & trained in 24–48 hours
Coverage Window
9–5, limited by local timezone & headcount
24/7, scale up or down on demand
Overhead & Risk
Long contracts, turnover, hardware, desks
Zero setup fees, cancel anytime
Ready when you are

Hire Your Dedicated Mystery Shopping Today

Pay as low as $5/hr with zero long-term contracts. Get matched with a fully vetted, English-speaking remote caller or assistant in 24–48 hours.

+1 (855) PAY FIVE