Industry Guide
What is a Virtual Receptionist? (Full Guide)
GetCallers Insights• 2026 Edition
A virtual receptionist is a remote professional or team that manages phone calls, customer inquiries, appointment scheduling, and lead intake for a business without needing a physical seat in your office.
Key Responsibilities of a Virtual Receptionist
- • Inbound call answering and custom greetings
- • Lead qualification and screening intake forms
- • Live appointment booking directly into calendar software
- • Message logging and CRM call record updates
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GetCallers supplies dedicated, office-bound virtual receptionists starting from $230/week.