As a business owner, it’s important to have strong sales to help drive growth. But as your business grows, relying solely on yourself to handle sales tasks may not be the most effective approach.
With limited time each day, it’s not productive to spend all your hours on sales tasks like following up with leads and sending emails. This is where a virtual sales assistant can help
A virtual sales agent is a remote worker who offers their services to businesses. They are very detail-oriented and organized, and have strong administrative skills. They handle routine tasks so that you can focus on the most important aspects of your business.
Virtual sales assistants are trustworthy and dependable, making them a valuable asset for businesses looking to improve their sales and grow.
Flexibility and Communication: Key Benefits of Working with a Virtual Sales Assistant
A virtual sales assistant operates from a remote location, such as their home or a co-working space, which allows them to have a flexible schedule. This results in improved productivity and efficiency.
Effective communication is essential when working with a virtual sales agent, as you are in separate locations. Choose a method of communication that works best for you, such as Slack, email, or WhatsApp.
Virtual remote assistants are self-employed, so once you provide them with your specific requirements, they can take care of the administrative tasks, allowing you to focus on other crucial aspects of your business.
Expansion of Remote Sales and Advantages of Engaging a Virtual Sales Agent
The trend of remote work is growing, with many professionals working from home at least one day a week, according to a study by IWG. Sales is no exception to this trend.
A virtual sales assistant can help with a variety of tasks, such as:
- Keeping track of leads and updates
- Setting reminders for follow-ups
- Entering data
- Making cold calls
- Researching potential customers
- Communicating with potential customers
In short, a virtual sales assistant can take care of administrative tasks, freeing up your and your sales team’s time for more important work. So, there are many good reasons to consider hiring a virtual sales assistant today.
Benefits of Hiring a Virtual Sales Assistant for Your Business
Boost Your Business with a Virtual Sales Assistant
- Boost Productivity: You can save time and increase productivity by hiring a virtual sales agent. Instead of spending your valuable time on non-critical tasks, you can delegate them to your VA, who will work for a much lower rate. This enables you to concentrate on the vital elements that drive your business forward.
- Save Time: A recent study found that delegating just 10% of your tasks to an employee could help your company grow by over 20%. Employ a sales VA to handle crucial sales tasks and allocate more time for impactful work.
- Flexible Working Hours: Unlike full-time employees, your VA is available even outside of regular business hours and can work in different time zones. This can greatly improve your business productivity, especially if you hire them for multiple shifts.
- Focus on Key Operations: When your virtual assistant takes care of daily repetitive tasks, you can use the saved time to focus on the core operations that drive your business forward.
- Improved Retention: Virtual employees tend to be more motivated and productive than in-house employees, and the flexible work arrangement leads to higher job satisfaction. This can result in improved employee retention and help your business grow.
- Market Research: A thorough understanding of your target audience and market trends is critical to success in sales. Hire a sales virtual assistant to conduct thorough market research and keep you updated on the latest trends and developments.
Maximize Your Sales Efforts
- CRM Management: Virtual sales agents are experts in CRM tools and can help you manage customer requests and close deals. Hiring a VA for sales is quicker and cheaper than hiring an in-house CRM specialist.
- Data Entry: Managing and updating databases is a critical part of sales efforts. Instead of wasting your time on data entry, hire a virtual remote assistant to handle these tasks.
- Communication with Prospects: Your virtual assistant can reach out to prospects on social media and conduct email marketing tasks to keep in touch and convert prospects into leads.
- Meeting Scheduling: Your virtual assistant can help you keep track of daily meetings and calls by organizing your calendar.
- Point of Contact: Your virtual assistant can serve as a liaison between you, clients, team members, and other staff, reducing time spent on non-essential interaction
- Old Lead Contact: Many companies struggle to maintain contact with past leads. Your sales virtual assistant can handle both new and old leads’ information and regularly check in to determine if they still have an interest in your product.
- Build Your Sales Team: Instead of hiring an in-house sales team, you can build a virtual sales team by tapping into a pool of talented VAs. With a virtual sales team, you can easily scale your efforts based on your changing business needs.
- Timely Follow-Up with New Leads: It’s important to respond to new leads quickly so you can win them over as customers. If your sales team is too busy, consider hiring a virtual sales agent to follow up with leads in a timely manner. The virtual assistant can answer pre-sales questions, respond to inquiries, and schedule sales calls. Using a business phone system like ULTATEL can help make the most of your cold calling efforts.
- Lead Nurturing: Nurturing leads is a valuable sales technique that can boost ROI by 45% and increase sales prospects by 20%. If a lead isn’t ready to buy right away, it’s important to stay in touch with them so they don’t forget about you. A virtual sales agent can help set up lead-nurturing tools and keep in touch with leads through newsletters, free resources, and regular follow-ups. This way, you can stay relevant and potentially turn those leads into customers later on.
- Quality Customer Service: Keeping existing customers happy is important because it’s easier to grow your business with current customers than it is to find new ones. That’s why it’s crucial to provide exceptional customer service. A virtual remote assistant trained in customer service can help resolve issues and keep customers satisfied. They can manage frustrations, handle customer inquiries, and take care of any customer problems.
- Encourage Word of Mouth: Word-of-mouth is a potent sales tool. A virtual sales assistant can help encourage customers to spread positive reviews about your business by sending follow-up emails, thank you notes, and building relationships.
- Social Selling: Social media is a big part of our world today, and it’s important to have a presence on social networks. A virtual remote assistant can help you update your business pages, engage with current customers, and attract new customers on social media.
- Keep Customers Happy: Customer service is an important part of the sales process and it’s all about delivering great experiences. Hire a virtual sales assistant to handle customer support so you can focus on other aspects of your business. The virtual assistant can provide quick answers to customer inquiries and route any issues to the right team for resolution. This will help increase customer satisfaction.
- Manage Busy Seasons with Ease: Hiring a Virtual Sales Assistant: A virtual sales agent can be hired on a contract, monthly, or per-project basis, allowing you to manage peak seasons by hiring as needed. This enables you and your team to prioritize higher-level tasks while the virtual assistant attends to essential sales support.
- After-Hours Support: Unlike regular employees who are only available during business hours, virtual remote assistants can provide support even after hours. This is especially helpful if the VA is in a different time zone, providing you with the ability to research prospects and close deals after hours.
- Diverse Skill Sets: Unlike an in-house employee who may have limited skills, sales virtual assistants often have a diverse range of experience. This means that in addition to sales, they can also assist with administrative tasks, data management, and travel booking.
- Reduced Overheads: Hiring a virtual sales agent can greatly save your company money as compared to full-time employees. VAs come with no overhead costs as they work remotely, eliminating the need to spend on office rent, furniture, computers, stationery, etc. You only pay for the actual hours worked, without having to pay for benefits.
Save on Company Costs
- No Fixed Costs: Virtual assistants are only compensated when needed, eliminating the cost of a fixed salary and benefits.
- No Office Needed: When you hire remote sales employees, you don’t need to rent an office, saving you a significant amount of money.
- No Employee Benefits: In addition to not having to pay a fixed salary, you also avoid paying for insurance premiums, health benefits, taxes, and vacation time. You only pay for the virtual remote assistant services provided to your business.
- No Recruitment Costs: By choosing a virtual service provider with trained professionals, you can reduce costs and time spent on the hiring process compared to advertising job openings, hiring recruiters, and searching for candidates.
- Goodbye to Temporary Staffing: Virtual assistants offer the flexibility of temporary employees with the stability and expertise of full-time employees. This eliminates the need for temporary, unstable hires.
- Pay Per Use: If you don’t need full-time support, you can save money by hiring virtual remote workers and only paying for the hours you use their services.
- Trained Professionals: Your sales virtual assistant is a trained professional who can start working immediately after being briefed on expectations. This can save time and provide extra support during busy times.
Avoid Burnout
- Stay Calm: Running a small business can be stressful, but hiring a virtual sales agent can help alleviate stress by delegating time-consuming sales activities. This can also improve your productivity and decision-making skills, allowing you to stay calm and focused on the big picture.
- Less Stress: With a virtual remote assistant, you can reduce the feeling of doing everything on your own, leading to less stress and improved mood. This can result in better leadership and decision-making skills for the business.
- Be a Digital Nomad: In today’s world, work doesn’t have to be tied to one location. Hiring a sales virtual assistant can allow you to live the digital nomad life and travel the world while still having work taken care of.
- Work While You Sleep: With a team of remote sales assistants working 24/7, you can make money even while you sleep! This provides the ultimate freedom for entrepreneurs.
Access a Global Talent Pool:
- Time Zone No Bar: If you have clients in a foreign country, you can still provide them with excellent customer service by hiring an international virtual sales assistant. These assistants are trained and skilled, and they can work during the same hours as your customers, no matter what time zone they are in.
- International Talent: Sometimes, your business may require a global perspective in order to grow or serve international clients. With a global talent pool, you can choose from a variety of different skills and cultures to meet your needs.
- Low-Cost Talent: Sales Virtual assistants work from their own locations, so you don’t have to pay for expensive office space. Hiring a virtual assistant allows you to access talented and low-cost resources that can help take your business to the next level.
- Multi-Lingual Services: When you engage a sales virtual assistant from a foreign country, you can benefit from their language skills. This can make communicating with international clients much easier, as your salesperson can speak their language.Flexibility: Virtual sales assistants can perform a variety of tasks, from managing customer relationships to conducting research and making sales calls. With a flexible skill set, they can help support your business in multiple ways.
Quick and Easy Hiring:
- Easy Onboarding: Sometimes, you need to hire someone quickly, but the hiring process can be time-consuming and complicated. With Wishup’s virtual assistance, you can easily find and hire trained virtual sales agents in just a few clicks. The onboarding process is both quick and affordable.
- No Training Required: Because virtual sales assistants are already trained professionals, you won’t have to spend time or money training them for your specific role. Simply communicate your expectations and protocols, and they will be ready to start working.
- Easy Replacement: If you’re not satisfied with your virtual remote assistant, you can easily find a replacement. Wishup offers a pool of skilled sales virtual assistants to choose from, so you can swiftly return to normal business operations.
- Free 7-Day Trial: Want to try out a virtual sales assistant before making a decision? Wishup offers a 7-day trial period, so you can see for yourself how they can help your business. To maximize your trial period, be sure to read our blog on virtual assistance.
With numerous benefits, hiring a virtual remote assistant can bring a significant increase in productivity and value to your business. So, what are you waiting for? Consider hiring a virtual sales assistant to help take your business to the next level.